Getting Started
Getting Started
How do I register for an account?
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Please choose Nationality correctly as it cannot be revised after registration -
Password must be 8-20 characters with at least 1 letter. It cannot be only numbers.
Example of a valid password: h8b21xs5ea
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Optional – Key in any referral/invitation code that may have been given to you by your referrer
How do I buy Cryptocurrency with Fiat currency? (Buying cryptocurrencies for the first time?)
Users will be able to buy cryptocurrency with Fiat currency at iBankEx OTC.
How do I verify my account?
To verify your iBankEx account follow this step-by-step guide:
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ID can be passport, ID, Driver licence -
Name and country must be exactly as shown in your passport. Please include your middle name (if any), in either of the name fields -
Points to take note for the Photo ID upload: -
Formats supported include JPG or PNG format -
Please don’t upload scan or copy version -
The document must be smaller than 5MB -
Information in the passport/identity photo, especially the passport/identity number and the name, must be clearly visible without any modification or obstruction.
How do I withdraw coins?
How do I withdraw coins?
How do I deposit coins?
Step 1) Go to https://www.ibankex.io/ and login to your account.
Having problems with your deposit?
Please seek immediate assistance by writing in to support@ibankex.io with the following:
How do I check the status of my placed order?
You may view the status of your placed order, simply by logging on to your account via https://www.ibankex.io/
How to transfer assets between OTC and iBankEx?
Transferring of assets between OTC and iBankEx is free of charge, simply log on to our platform and you can perform multiple transfers without any charges.
Will residents of certain jurisdictions be restricted from accessing the Platform?
Yes, the restricted jurisdictions including People in America, Afghanistan, Myanmar, Cameroon, Central African Republic, Chad, Cotedia, Cuba, Congo, East Timor, Equatorial Guinea, Eritrea, Iran, Iraq, its Lak, Lebanon, Liberia, Libya, Mali, Myanmar, North Korea, Russia, Rwanda, Somalia, Sudan, South Sudan, Syria, Zimbabwe, Yemen, Ecuador, Bolivia, Kyrgyzstan, Bangladesh, Pakistan, Turkey, Tunisia, Ukraine, Venezuela, Yemen, Zimbabwe.